Breakdown Services — Powered by iWantFuel
Help When You Need It Most
Introducing iWantFuel Breakdown Services — a free, value-added service available exclusively to our iWantFuel clients across South Africa.
Whether you’re managing a single vehicle or an entire fleet, breakdowns happen. And when they do, time is critical. That’s why we built a smart, nationwide breakdown network — to keep you moving, wherever you are.
How It Works
- Nationwide Network of Providers
We've onboarded trusted, independent breakdown service providers throughout the country. Each provider registers their location and operating radius, ensuring rapid, localised response. - No Cost to Join
There are no registration fees and no monthly subscriptions for providers or clients to join the iWantFuel network. - Instant Request – Instant Quotes
When a client experiences a vehicle breakdown, they simply request assistance via the iWantFuel app.
The system immediately sends a WhatsApp alert to all relevant providers near the breakdown site. - Providers Quote Instantly via WhatsApp
Providers can respond directly via WhatsApp to submit their quote — quickly and efficiently, no platform logins needed. - Guaranteed Call-Out Payment
Once a quote is accepted, iWantFuel secures the client’s call-out payment in advance. This guarantees payment to the service provider, reducing risk and ensuring smoother service delivery. - Direct Client-Provider Communication
Any additional charges (e.g., towing, parts, or labour beyond the call-out) are handled directly between the provider and the client.
Why Use iWantFuel Breakdown Services?
- Fast, Local Help when you need it most
- Instant WhatsApp Quote Requests, no waiting, no hassle
- Guaranteed Payment for providers, less admin, more trust
- Completely Free for both clients and service providers
- Available Nationwide to all iWantFuel users
For Breakdown Providers: Join the Network
Becoming a verified breakdown provider on the iWantFuel network means more business, less admin, and no upfront costs:
- Free Registration, no fees, no commitments
- Real-Time WhatsApp Job Alerts
- Guaranteed Call-Out Payments
- Direct Communication with clients
- Increased Visibility & Leads in your service area
[Register as a Provider ➤] — Get listed today and start receiving breakdown requests near you.
Frequently Asked Questions
Q: Is this service really free?
Yes — there are no fees for clients or providers to use the system.
Q: Can I choose which provider to accept a quote from?
Absolutely. Clients receive quotes from multiple providers and can select the best option.
Q: What happens after I accept a quote?
The service provider is immediately notified and dispatched. Your call-out payment is locked and secured by iWantFuel.
Q: How are extra costs handled?
Any extra charges (parts, towing, labour) are agreed upon directly between the provider and the client.
iWantFuel — your partner in uptime.
This service forms part of our ongoing commitment to simplifying logistics, reducing downtime, and adding value to every kilometre you travel.