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Breakdown Services — Powered by RnR

Why
Intelligent
Maintenance?

Downtime Is Expensive.
Fragmentation Makes It Worse.

When a truck, trailer or even a yellow metal asset fails, the clock starts ticking. Lost loads, missed delivery windows, call-centre chaos, frustrated drivers and customers – all caused by one simple issue: nobody has a single source of truth for the event.

  • No end-to-end visibility – fleets can’t easily see where the mechanic is, how long the job is taking, or why events keep recurring.
  • Scattered communication – calls, WhatsApps, emails and spreadsheets make it hard to know what’s happening right now.
  • Limited insight – without consolidated data, maintenance teams react to breakdowns instead of preventing them.
  • Safety and compliance risk – drivers sit vulnerable on the roadside, while OEMs and fleets struggle to prove SLA performance.

110+

RNR accredited workshops

650+

Mechanics on the network

93%

Breakdowns that are fixed Roadside

98%

Assistance within 50km

Service Model and Call to Action

Choose How You Use RNR – and Start Your Intelligent Maintenance Journey

Whether you want a fully managed breakdown service or just require the tools to run your own internal operation better, RNR has a model to match your maturity and resources.

Do-It-For-Me: RNR manages the full end-to-end process for you.

Powered by the 24/7/365 RNR Response Centre and our full software suite, we take responsibility for call taking, triage, supplier coordination, updates, follow-ups and reporting. Perfect for fleets and OEMs wanting expert, fully outsourced breakdown and maintenance event management.

Do-It-Myself: Run your own network and call centre on RNR technology.

Leverage RNR’s real-time platform—built for high-volume, live operational environments—to manage your own suppliers and call centre. Access full visibility, live reporting, customisable dashboards and advanced hierarchy controls across your operations..

Do-It-With-Me: Work alongside RNR’s nationwide supplier network while staying in control.

Use RNR software to manage your operations, and seamlessly escalate events into the RNR ecosystem whenever support is needed. Tap into our Response Centre, intelligent tools and national mechanic network to strengthen your team during peak times or complex events.